Andrea Young is a facilitator, planner, and trainer specializing in needs assessments, process analysis and improvement, and strategic planning. Andrea has been facilitating workshops, plan development and updates, and process improvement sessions for more than 15 years, working with clients ranging from state and regional volunteer and paid first response organizations to federal, state, and local government sector and non-governmental organizations such as for-profit conglomerates, volunteer-based organizations, hospitals and health systems, and institutions of higher education.
In addition to her Core Team work with LSI, Andrea is currently working with an emergency management firm supporting the development of plans, conducting mid-action COVID-19 reviews and improvement plans, and working with FEMA contractors to support public assistance efforts. Andrea previously worked as an inaugural member of the National Center for Campus Public Safety (NCCPS), a start-up non-profit organization funded through the Department of Justice, Bureau of Justice Assistance where she was responsible for interpreting the language of the cooperative agreement submitted to DOJ and taking the concept of the NCCPS program to actualization, successfully implementing a nationally recognized educational program in under 18 months. Andrea has developed and facilitated more than twenty critical issues in higher education forums with practitioners from colleges and universities around the country, resulting in white papers used to implement changes in higher education. Additionally, her work as exercise officer for the state of Vermont gave her years of experience facilitating more than one hundred emergency preparedness exercises, after action reviews, and improvement planning and implementation sessions.
Andrea’s professional history, combined with her experience in customer service and as a volunteer, has provided her with the skills and ability to work with clients of diverse backgrounds to gain consensus. Her approach to facilitating is enthusiastic, interactive, and most importantly, drives results. Andrea creates a safe, personal, and energized environment in which participants get involved, are challenged, and contribute to the success of the group. Andrea works to assist clients in translating their needs into achievable outcomes. She then collaborates with the client to map out the best process to reach their objectives using a variety of methods and techniques, vesting accountability with participants to ensure success.
Andrea has worked with governmental and non-governmental organizations, including hospitals, health department, the US Air Force, technology firms, conglomerates, dozens of institutions of higher education, the American Red Cross, Little Brothers Friends of the Elderly – Boston, the New England Radiological Health Compact, the New England Transportation Consortium, multiple state agencies, the InfraGard, FEMA, and the United State Postal Service, among many others.
Instructional Designer / Trainer / Facilitator
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Convene Lab, formerly Veritas Visioneering, is a corporate training and facilitation company founded in 2008. Based in Ellijay, Georgia, with hubs in Atlanta, Georgia, New York City, New York, and Washington, D.C., we serve both a national and global clientele through our in-person and virtual instructor-led services.
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