Privacy and Personal Data Policy

Effective Date: 1/1/2023
Last Updated: 5/21/2025

Convene Lab ("Convene Lab," "we," "our," or "us") respects your privacy and is committed to
protecting your personal information. This Privacy Policy outlines how we collect, use, and
protect your information when you visit our website, convenelab.com (the "Site"), and interact
with our services.

1. Information We Collect
We collect information in the following ways:
a. Information You Provide
• Name, email, phone number, company name, and job title through contact forms or
newsletter sign-ups.
• Any personal information you share with us in emails or communications.
b. Information We Automatically Collect
• Usage data: IP address, browser type, device identifiers, pages visited, and referral URLs.
• Cookies & similar technologies: To analyze behavior, track preferences, and deliver a
better user experience.

2. How We Use Your Information
• We may use your information to:
• Respond to inquiries or requests.
• Send updates about our services or industry insights (with your consent).
• Analyze website usage to improve performance and user experience.
• Detect and prevent fraud or malicious activity.
• Comply with legal obligations.

3. Tracking & Analytics
We use a variety of analytics and tracking technologies to understand how users interact with
our website, including:
a. Google Analytics
Google Analytics helps us understand website traffic and user behavior patterns. You can opt
out of Google Analytics tracking through Google's browser add-on:
https://tools.google.com/dlpage/gaoptout
b. Session Recording and Analytics
We use, a session recording and analytics tool, to understand how users navigate and interact
with our website. This tool collects anonymized data such as mouse movements, clicks, scrolls,
and screen transitions. This helps us optimize our site experience and fix usability issues. Our
tool does not track any sensitive information (like passwords or payment data) and masks data
fields where applicable.
To learn more, visit Smartlook’s Privacy Policy: https://www.smartlook.com/privacy/
Opt out here: https://www.smartlook.com/opt-out/

4. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
• Service providers and vendors who assist in operating our Site and delivering services.
• Legal authorities if required by law or to protect rights and safety.
• In the event of a business transfer, such as a merger or acquisition.

5. Cookies and Your Choices
We use cookies to remember your preferences and improve site performance. You may manage
cookie preferences in your browser settings. Some features may not work properly if cookies are
disabled.

6. Your Rights
If you are a U.S. resident, your rights may vary by state, but generally include the right to:
• Access personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of data processing for marketing purposes.
To exercise these rights, please contact us at: answers@convenelab.com

7. Data Security
We implement industry-standard security measures to protect your data. However, no method
of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy
Our services are intended for professionals over the age of 18. We do not knowingly collect data
from children under 13.

9. External Links
Our Site may contain links to third-party sites. We are not responsible for their privacy practices
or content. Please review their policies before submitting data.

10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a
revised "Last Updated" date. Continued use of the Site after changes constitutes your
acceptance of the updated policy.

11. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:
Convene Lab
Ellijay, GA
Email: answers@convenelab.com
Website: convenelab.com

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